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Our Team

At North West First Responder Group, our team is made up of dedicated volunteers from all walks of life who share one common goal: to make a difference in our community when it matters most. Some volunteers are trained and equipped by North West Ambulance Service to provide life-saving care in those crucial first minutes of a medical emergency before an ambulance arrives. They are ordinary people doing extraordinary things.

But our work doesn’t stop there. We are also passionate about helping local people feel more confident in an emergency. That’s why our team delivers free CPR and defibrillator awareness sessions, giving schools, community groups, and businesses the knowledge and skills that could one day save a life.

Beyond the uniforms, our team is made up of neighbours, friends, colleagues, and family members who have chosen to give their time and skills to support others. Together, we bring compassion, professionalism, and a strong sense of community spirit to everything we do.

We are proud to serve the people of the North West and even prouder of the commitment and teamwork that defines us.

Senior Leadership Team

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Josh Bailey

Chief Executive

Josh provides the strategic leadership and overall direction of the North West First Responder Group. As Chief Executive, he is responsible for leading the charity's vision, developing partnerships, overseeing governance and organisational growth, and ensuring the charity delivers on its mission to support communities through CPR & AED awareness, community public access defibrillators, CFR and volunteer development.

Working closely with the Central Charity Team, Josh oversees the charity's day to day operations, drive innovation and expansion, and represents the organisation with partners, stakeholders, emergency services, and the wider community. He is committed to building a sustainable charity that empowers volunteers, strengthens community resilience, and helps save lives across the North West.

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Robin Gerrard

Chief Operating Officer

Robin provides the operational leadership of the North West First Responder Group. As Chief Operating Officer, he is responsible for overseeing the charity's day-to-day operations, ensuring services, volunteers, and projects are delivered safely, effectively, and in line with the organisation's strategic objectives.

Working closely with the Chief Executive and Central Charity Team, Robin leads operational planning, supports Area Coordinators and departmental leads, and helps drive continuous improvement across the charity. He is committed to developing volunteers, strengthening operational resilience, and ensuring the organisation delivers the highest standard of support to the communities it serves.

 

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Tony Fullylove

Head of Fundraising

Tony leads the fundraising strategy and development of the North West First Responder Group. As Head of Fundraising, he is responsible for developing fundraising opportunities, building relationships with businesses, supporters and community partners, and helping to secure the funding needed to support the charity's continued growth and work across the North West.

Bringing extensive experience from both the commercial and voluntary sectors, Tony works closely with the Central Charity Team and our area-based volunteers to develop sustainable fundraising initiatives and new partnerships. His work helps provide the resources needed to support our volunteers, training and development, community projects and public access defibrillators, ensuring the charity can continue making a positive and lasting difference within the communities we serve.

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Darius Moonan

Head of Volunteer Services

Darius leads the People & Volunteer Services function of the North West First Responder Group. As Head of People & Volunteer Services, he is responsible for supporting the charity's volunteers throughout their journey with the organisation, overseeing recruitment and onboarding, volunteer engagement, wellbeing and recognition, and helping to ensure a positive and supportive volunteering experience across the charity.

Working closely with the Central Charity Team and our area-based teams, Darius helps develop the systems, processes and culture that enable our volunteers to thrive. He is committed to creating an inclusive, supportive and rewarding environment where volunteers feel valued, listened to and empowered to contribute, ensuring we continue to attract, develop and retain the people who make our work possible.

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Jay Stirling

Head of Operations

Jay leads the operational delivery of the North West First Responder Group. As Head of Operations, he is responsible for overseeing the charity's operational activities across our areas, supporting local teams, coordinating resources and helping to ensure our services are delivered safely, effectively and consistently across the organisation.

Working closely with the Central Charity Team and our area-based teams, Jay helps turn the charity's strategic aims into effective operational delivery. He supports the development of our operational capability, equipment and resources, community activities and ongoing expansion, ensuring our volunteers have the support and infrastructure they need to make a positive difference within the communities we serve.

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Vacant

Head of Training

Our Head of Training leads the development and delivery of training and continuing professional development across North West First Responder Group. The role is responsible for maintaining high standards of education, supporting our training team, developing learning opportunities and ensuring our volunteers have access to relevant, engaging and high-quality training.

We are currently recruiting for our Head of Training. This is an exciting opportunity to help shape the future of training and development within a growing charity, working alongside our Central Charity Team to support our volunteers, strengthen their knowledge and skills, and develop our expanding programme of training and CPD.

 

Area Operations

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Elena Garcia-Estrada

Area Coordinator

Chester

Elena@NWFRG.co.uk

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Jack Over

Deputy Area Coordinator

Chester

Jack@NWFRG.co.uk

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Jonathan Eccersley

Area Coordinator

Carlisle & Districts

Jonathan@NWFRG.co.uk

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Caitlin Duffy

Deputy Area Coordinator

Carlisle & Districts

Caitlin@NWFRG.co.uk

Support Team

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Jane Gerrard

Executive Support Officer

Central Charity

Jane@NWFRG.co.uk

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Charlotte Oliver

Training Officer

Merseyside

Charlotte@NWFRG.co.uk

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Ben McAleece

Training Officer

Carlisle & Districts

Ben@NWFRG.co.uk

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Leah Chapman

Communications Officer

Merseyside

Leah@NWFRG.co.uk

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David Gray

Defibrillator Officer

Merseyside

David@NWFRG.co.uk

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Jake Taylor

CPD Officer

Merseyside

Jake@NWFRG.co.uk

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Eoghan Dowling

CPD Officer

Merseyside

Eoghan@NWFRG.co.uk

Our Community First Responders

Our Community First Responders (CFRs) are at the heart of what we do. Recruited, trained, equipped and mobilised by North West Ambulance Service, they volunteer their time to respond to 999 emergencies within their local communities, providing vital early care while an ambulance is on its way.

North West First Responder Group is proud to support CFRs across our areas through volunteer development, training and CPD opportunities, equipment, uniform, fundraising and wider welfare and operational support. Every responder brings their own experience and commitment, but they all share the same goal – being there for their community when it matters most.

Andy Ford

Community First Responder - Wirral

Zoe Weaver

Community First Responder - Neston

Jay Fitzgerald

Community First Responder - Wirral

Laura Hazeline

Community First Responder - Chester

James Cotter

Community First Responder - Chester

Martin Sidaway

Community First Responder - Liverpool

Les Kirkaldy

Community First Responder - Carlisle & Districts

Peter Gibbs

Community First Responder - Carlisle & Districts

Terry O'Brien

Community First Responder - Greater Manchester

Chris Pentecost

Enhanced Community First Responder - Wirral

Boo Jemmett-Stone

Community First Responder - Wirral

Paul Sambrooks

Community First Responder - Wirral

Lucy Dulson

Community First Responder - Chester

John Johnson

Community First Responder - Liverpool

Jamie Pritchard

Community First Responder - Carlisle & Districts

Paul Mullarkey

Community First Responder - Carlisle & Districts

Scott Fenwick

Community First Responder - Carlisle & Districts

Our Community Support Volunteers

Our Community Support Volunteers play an essential role in helping North West First Responder Group deliver our work beyond emergency response. Giving their time within their local communities, they support fundraising, community engagement, CPR & AED awareness, events, public access defibrillator projects and a wide range of activities that help us reach and support more people.

Working alongside our Community First Responders and wider charity team, our Support Volunteers bring a diverse range of skills, experience and enthusiasm to the organisation. Whether supporting an event, helping with a fundraising activity or engaging with the public, their contribution helps strengthen our communities and ensures we can continue making a positive difference across the North West.

Rebekah Hollands

Community Support Volunteer - Carlisle

Daniel Budd

Community Support Volunteer - Merseyside

Macy Taylor

Community Support Volunteer - Merseyside

Gemma Sedgwick

Community Support Volunteer - Carlisle

External Advisors

Our External Advisors play a vital role in supporting the work of the North West First Responder Group. Bringing a wealth of experience from across healthcare, emergency services, business, and the wider community, they provide independent guidance, insight, and specialist knowledge to help shape our direction and ensure we continue to deliver the greatest possible impact.

While not involved in the day to day running of the charity, our advisors act as a trusted sounding board for our leadership team, offering expertise, challenge, and support as we grow, develop, and serve our communities.

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+44 151 433 7626

North West First Responder Group

Bartle House,

9 Oxford Court,

Manchester,

M2 3WQ

North West First Responder Group is a Charitable Incorporated Organisation.

 

Registered Charity No. 1214699

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North West First Responder Group is a charitable incorporated organisation, Registered Charity Number: 1214699

 

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